Shoppers are surprised that their order from fast-fashion retailer Shane wasn’t what they expected.
Chinese fast-fashion giant Shein sells items for just £1 in its Winter Sale, offering affordable clothing, homewares, accessories and electronics.
But customers who were excited about their bargains said they were disappointed when they unboxed their purchases and found they weren’t what they expected.
Ohio resident Melanie Wilmoth couldn’t hide her disappointment when she posted a “what I ordered and what I got” style video and tried on jeans she bought at a retail store.
What I got: When Melanie from Ohio tried it on, the jeans were too long and looked like she was wearing flippers
Melanie expected a pair of stacked blue jeans with gathers at the ankles, but after trying them on, it became clear that the jeans were too long and looked like flippers.
To a comment advising her to pull up her jeans, she replied, “It’s still too long.”
Some users claimed customers styled their jeans wrong, while one said it made TikToker look like a platypus.
What I ordered: Heather from New Jersey purchased a faux fur rug from Shane that looks like the plush carpet in the product images
What I got: The carpet turned out to be a small circular mat just big enough for her to stand on
In a similar video, TikTok user Heather from New Jersey ordered Shein’s plain faux fur carpet, advertised as a plush rug, for her cozy bedroom.
But the fashion and travel enthusiast shared her outrage online when the tiny circular mat was just big enough for her to stand on.
In the comments section, TikTokers showed their amusingness by assuming that the photos on the website could only have been taken in an “American Girl’s Dollhouse.”
Others have suggested that Heather reuses the rug to decorate a chair or by using it as a “centerpiece.”
Another customer from Ontario, Kendra, issued a stern warning to her followers in a video titled “This is your sign to never order eyelashes from Shane…”.
I shared a picture of the bargain Sheglam lashes I thought I had ordered, applied the set, and the unexpected results were revealed.
What I ordered: Kendra from Ontario posts a photo of thick eyelashes she ordered from a fashion site
Impression: When the customer tried it on, the eyelashes were unusually long and uneven.
She showed her spotty, long eyelashes to the camera and added in her comments:
However, another customer commented:
Meanwhile, comments were flooded in defending Shane’s false eyelashes, with some even saying Kendra could paint winged eyeliner to finish the look.
Akira, a 22-year-old from North Carolina, shared Shein’s conundrum with her followers by showing off her purchase of a pair of glamorous red high-heeled boots.
She wrote: “Shein count your days.” When she tried on $45 boots, she revealed her heels were too short.
What I ordered: Akira from North Carolina ordered a pair of glamorous red high-heeled boots from a retailer.
What I got: When Akira unboxed the delivery, I noticed the heels were too short
She jokingly tap-danced in her shoes in a TikTok video to display the shoe’s concave-convex design
She jokingly performed tap dancing in over-the-knee boots, demonstrating the need to lean on her heels for balance.
A funny viewer shared the hint, “You have to walk really fast.”
Another described short heels as “heels are air,” while one advised Akira to “bend over a little.”
In another household dilemma, Dana of New York shared her surprise when her mother Shane’s purchases arrived.
She ordered 12 hexagonal mirror wall stickers shown in the website image as mirror shapes configured into a chic decor.
However, when the package arrived, it turned out that the product was a collection of small shapes that had to be individually pasted.
What I ordered: Dana’s mom from New York ordered a chic wall decor made of hexagonal mirrors
What I got: The self-assembled product arrived as a small individual sticker in a plastic bag
A TikTok user tweeted, “You’re lying to me.
On the other hand, one user seemed to believe that the package was simply ordered, writing:
Tori Walker, 25, a shopper at Shein in North Shields, was similarly surprised when the knee-length crochet dress she ordered from the website for her Thailand vacation arrived.
In the product image, the olive dress covered the model’s thighs and the tassels almost touched her knees.
But the 5-foot-4 customer was stunned when she tried on the dress, which barely reached her waist and looked like a crop top.
What I ordered: Tori from North Shields purchased a green crochet beach dress with tassels for her vacation in Thailand.
What I got: When she tried the product on, it barely fell to her waist and looked like a crop top.
Tori said the bag had a matching product code on it, so she didn’t think she was sent the wrong product.
Tori, who paid £10.12 for a dress with a discount code, said: I thought, “Well, it’s short.”
“I looked at the reviews and saw pictures of people on what looked like a website. So I just kept laughing. It’s literally like a crop top.”
“It’s a bit fuming because the thread is hanging down and the quality is poor. I was really excited and happy when I ordered it and thought it looked really nice.”
She said the bag had a matching product code on it, so she didn’t believe the wrong item had been sent.
I reached out to Shane for comment.
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